Bank Indonesia Governor Darmin Nasution told a hearing with the House of Representative’s finance commission on Tuesday evening that the country needed a law regulating banks’ debt collecting methods.
”There needs to be a basis; game rules for debt collecting practices. We need authorization in the form of a law similar to the ones used in the US and Australia,” he said before members of the commission.
Darmin also said banks needed to specify debt-collecting methods in their working agreements with companies that provided such services.
The central bank, he added, was currently intensively studying the recent two Citibank cases, in which three Citibank debt collectors allegedly killed the National Unity Party secretary general after he complained about an inflated credit card bill and Citibank employee Malinda Dee allegedly stole Rp 90 billion (US$10.35 million) from her clients.
